In the 2023 Christmas season, items purchased between November 25th and December 15th can be returned until 15th January 2024.

Items will be sent out the next business day when the orders are placed. Depending on the recipient country, delivery times may vary. Check rates and delivery times here. If you are in Spain, the expected delivery time is 2-3 business days.

We are not responsible for delays caused by our courier agency, but we will manage any incident that occurs during shipping. Our goal is that you receive your order at your address as soon as possible.

Los gastos de envío corren a cargo del cliente. Aun así, para compras superiores a 45 euros, el envío es gratis. (Península e Islas Baleares)

España
Exprés* - ¡De 2 a 4 días laborables! - 2,95€
Envíos GRATIS para compras superiores a 45€
Excluidos: Islas Canarias, Ceuta y Melilla.

Europa - Zona 1
Alemania, Bélgica, Francia, Italia, Países bajos y Portugal

Pedidos mayor de 45€:
Estándar- ¡De 4 a 10 días laborables! - GRATIS

Pedidos menor de 45€:
Estándar- ¡De 4 a 10 días laborables! - 2,95€
Exprés - ¡De 2 a 4 días laborables! - 5,95€

Europa - Zona 2
Austria, Bulgaria, Dinamarca, Eslovenia, Estonia, Finlandia, Grecia, Hungría, Irlanda, Letonia, Lituania, Luxemburgo, Polonia, República Checa, Rumanía y Suecia
Estándar - ¡De 2 a 7 días laborables! - 5,95€

Excluidos: Andorra, Azores, Cerdeña, Ceuta, Chipre, Córcega, Croacia, Eslovaquia, Feroe, Isla de Man, Islas Canarias, Liechtenstein, Madeira, Malta, Melilla, Mónaco, Noruega, San Marino y Suiza.

Reino Unido
Estándar - ¡De 4 a 10 días laborables! - 2,95€

In order for orders to arrive quickly at your address, they are prepared in our warehouse after payment has been made. For this reason we cannot cancel or modify your order at this stage. Once you receive the package, you can follow the procedure in this link

To make exchanges, once you receive the product, please follow the steps through this link.

Items must be returned in their original condition, provided they have not been washed or used and retain the original labels and hygiene stickers still attached, within 30 days of receipt of the products. In the case of UK and USA, the maximum return period is 15 days.

To make a size exchange and/or a return, please follow the instructions in the following link.  

The customer shall be responsible for covering the costs of returning the product. These costs will be deducted from the amount of the return: Spain 4€ Portugal 6€ EU 11€.

If there is no stock of a product, register your email in the "Notify me" button. When it is available again we will send you a message so you can buy it.

We accept payments by Credit or Debit Card, PayPal and Apple Pay.

The TOG measures the thermal insulance (warmth) of the sleeping bag. You should pick the TOG based on the temperature of the room where your baby is going to sleep. Our TOG guide can help you pick the sleeping bag that is best for you:

- TOG 0.4 and 0.5: +24ºC
- TOG 1.0: between 21ºC and 24ºC
- TOG 2.5: - 21ºC

The main goal of our sleeping bags is to keep the body temperature of your child throughout the night, helping them have a good sleep.

The easiest way to tell if your child is hot or cold is to touch their chest when they are inside the sleeping bag: If the chest is warm, the bag is keeping them at the right temperature. However, if the child is cold or they are sweating, the TOG might not be the appropriate one for the weather.

Our sleeping bags replace sheets, blankets and duvets. However, we recommend using a thin blanket so that they learn to cover themselves up.

Your baby can wear a long-sleeved bodysuit or pyjamas. If the temperatures are too low, we suggest combining both clothes and our sleeping bag.

If they are sleeping inside a crib, they might be a little hotter than room temperature, this tends to happen in the spring and summer months.

Putting your hand inside the sleeping bag while your baby is sleeping is a great way to check if they are warm enough and that they have the right clothes on.